DocHawk PRIVACY POLICY
Last updated 8/12/2019
Information Age Technologies, Inc. respects the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our DocHawk Application (Microsoft Teams application or Outlook AddIn). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT USE THE DOCHAWK APPLICATION.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the DocHawk Application after the date such revised Privacy Policy is posted.
This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.
COLLECTION OF YOUR INFORMATION
We may collect information about you in a variety of ways. The information we may collect via the DocHawk Application depends on the content and materials you use, and includes:
Personal Data
Demographic and other personally identifiable information (such as your name and email address) that you voluntarily give to us when choosing to participate in various activities related to the DocHawk Application.
Derivative Data
Information our servers automatically collect when you access the DocHawk Application, such as your native actions that are integral to the Application such as interactions with the Application and other users via server log files.
Financial Data
Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date) that we may collect when you purchase services from the DocHawk Application. [We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor.
Third-Party Data
Information from third parties, such as personal information or contacts, if you connect your account to the third party and grant the DocHawk Application permission to access this information.
USE OF YOUR INFORMATION
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the DocHawk Application to:
-
Create and manage your account.
-
Email you regarding your account and services.
-
Enable user-to-user communications.
-
Fulfill and manage purchases and other transactions related to the Application.
-
Generate a personal profile about you to make future visits to the Application more personalized.
-
Increase the efficiency and operation of the Application.
-
Monitor and analyze usage and trends to improve your experience with the Application.
-
Notify you of updates to the Application.
-
Offer new products, services, mobile applications, and/or recommendations to you.
-
Perform other business activities as needed.
-
Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
-
Process payments and refunds.
-
Request feedback and contact you about your use of the Application.
-
Resolve disputes and troubleshoot problems.
-
Respond to product and customer service requests.
-
Send you a newsletter.
-
Solicit support for the Application.
-
[Other]
DISCLOSURE OF YOUR INFORMATION
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights
If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
Interactions with Other Users
If you interact with other users of the DocHawk Application, those users may see your name, profile photo, and descriptions of your activity, including sending communications to other users.
TRACKING TECHNOLOGIES
Cookies
We may use cookies within the DocHawk Application to help customize the interface and improve your experience. When you access the DocHawk Application, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the DocHawk Application.
SECURITY OF YOUR INFORMATION
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
All data is hosted and stored in the United States. This includes the DocHawk application, data transmission, and storage.
OPTIONS REGARDING YOUR INFORMATION
You may at any time review or change the information in your account or terminate your account by:
-
Logging into your account settings and updating your account
-
Contacting us using the contact information provided below
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.]
Emails and Communications
If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:
-
Noting your preferences at the time you register your account with the DocHawk Application
-
Logging into your account settings and updating your preferences.
-
Contacting us using the contact information provided below
CONTACT US
If you have questions or comments about this Privacy Policy, please contact us at:
Information Age Technologies, Inc.
Suite 304
220 Bessemer Road
Mt. Pleasant, PA 15666